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Terms & Conditions
STANDARD POLICY for MLMIA TOOLS
Returns, Refunds and Exchanges Policy
How to Return an Item
Any item that you wish to return must be in its original unused condition, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
1. Please email [email protected] about the item, when you purchased it, the original receipt and why you are returning it to request a full refund and we will assign you a tracking number (#).
2. Mail your returned item to: Corrine Einarsson, 4522 Parkglen Circle, Irvine, CA 92604
Return Exceptions
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Payment Policy
Accepted Methods of Payment
Credit Card (Visa, Master Card)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order
MLMIA TOOLBOX
119 Stanford Ct
Irvine, CA 92612 USA
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.